We take away the stress of dealing with Centrelink and DVA! We will assist you in the completion of all Centrelink/DVA applications. Integrity One will act on your behalf with all Centrelink/DVA matters. We will receive copies of correspondence sent to you and sort out any issues that might arise, we will keep you informed and make sure you are getting your correct and full Centrelink/DVA entitlements.

Centrelink and DVA

Part of our service offering to our clients include:

Receive a copy of all correspondence Centrelink/DVA send to you
Respond directly back to Centrelink/DVA with current superannuation and investment balances that we manage for you
Complete the annual Centrelink/DVA income and assets update (and ensure it is updated correctly on Centrelink/DVA’s system)
Confirm that any changes made by Centrelink/DVA are accurate and we keep them up to date on the your situation
We contact Centrelink/DVA directly about any concerns we or you have – saving you hours they would have otherwise spent on hold.

The Centrelink & DVA specialist

Caitlin Steele
Centrelink & DVA Liaison

Caitlin joined the Integrity One team in Dec 2020. Caitlin specialises in dealing with Centrelink on behalf of our clients requiring this service. This can range from the completion of applications for benefits to updating client records.

Phone : (03) 9723 0522 Email : caitlins@iplan.com.au

With IntegrityOne helping me with my Centrelink affairs, I never have to make that frustrating journey to the Centrelink office to line up and join “the sheep queue”.

Jean

Having Tanya at IntegrityOne handle our Centrelink takes away the stress of dealing with them–no hour long waits on hold just to speak to someone and no need to visit Centrelink

Ian

We were overwhelmed with all of the paperwork we received when it was time to apply for the pension. Tanya helped us to complete all of our forms and once it was lodged, she followed up its progress until the claim went though. She also keeps Centrelink and us informed when any changes happen.

Dean and Anne

“Arranging Dad’s affairs and re-structuring things so that we could pay for his aged care was not the nightmare I thought it would be once we met with the specialists at IntegrityOne..”

Phil